| 1 |
I returned a DVD to CINEMAil.ca and I haven't received confirmation that you received it. Or I have not received a movie you have shipped to me in the normal shipping time. What do I do?
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| 2 |
What if I didn't receive a return envelope?
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| 3 |
I received a DVD that was broken or unplayable. What do I do?
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| 4 |
What do I do if I lose a movie?
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| 5 |
What do I do if I receive a movie I didn't order?
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| 6 |
How do I order a TV series in the proper order?
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| 7 |
Where is CINEMAil.ca located?
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| 8 |
How do I cancel my membership?
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| 9 |
What is Vacation mode?
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| 10 |
How long do I have to wait for New Releases?
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| 11 |
How do I change to a different Subscription Package?
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| 12 |
What Subscription plans do you offer?
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| 13 |
What is the Quick Return feature?
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| 14 |
Why don't I get the bonus disc?
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| 15 |
Can I request movies that you do not stock?
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| 16 |
What do the Available indicators mean on the Requests page?
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| 17 |
When I Quick Return in Firefox I have to refresh the page to see the Rental List again. How do I fix this?
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| 18 |
I haven't received my confirmation email. What do I do?
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| 19 |
Do you carry Blu-Ray titles?
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| 20 |
How do I place a title into the Most Wanted list?
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| 21 |
How does CINEMAil.ca work?
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| 22 |
I just signed up for a FREE TRIAL, when will I get my DVDs?
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